What is Case Management?

  • Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes. We...
  • Coordinate appropriate care and referrals.
  • Work with employers to assist in the return-to-work process.
  • Coordinate appropriate care, so the medical goals are met, and the treatment is resolved.
  • Reduce the cost of medical treatment and length of disability.

By attending physician appointments, we have an integral part of a successful treatment plan. Being highly familiar with physicians in our coverage areas, our knowledge of local providers is paramount; if specialty referral is needed, we know where to send them.
Often in complex medical treatment, patients are receiving care that is scattered and not monitored. We determine what is appropriate for that person’s diagnosis/injury within the context of the geographical area. If more than one physician is needed, we ensure communication between those providers, so that the treatment team’s objectives remain focused and unified to optimize recovery.

Our Standards

Registered Nurses, CCM certified – Certification determines that the case manager possess the education, skills, moral character, licensing and experience required to render appropriate services based on sound principle of practice. The CCM licensing board has a code of conduct and ethics that all licensed members are required to follow.

Our Mission

To provide quality, cost effective case management services following the CCM code of ethics with integrity and honor; to serve with respect, dignity, and professionalism.